Refund policy

REFUND AND RETURN POLICY

OVERVIEW Our refund and returns policy lasts 30 days from the date of product delivery. If 30 days have passed since your delivery, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused, free of damage, and in the same pristine condition that you received it. It must also be in the original packaging.

HOW TO INITIATE A RETURN To start a quick and seamless return request, please Log In to Your Customer Account Here. Simply navigate to your order history, select the relevant items, and submit your self-service return request instantly.

REFUNDS Once your return is received and inspected by our team, we will send you an email notification regarding the approval or rejection of your refund. Upon approval, we will issue a full refund for the product. The total amount will be credited to your credit card or original method of payment within 15 business days. Our return and refund procedures are fully compliant with the EU Right of Withdrawal regulations.

RETURN SHIPPING & ADDRESS Customers are responsible for preparing and paying for their own return shipping logistics. Return shipping costs are non-refundable. All authorized returns must be securely packaged and shipped to our logistics hub: 2820 Garnet Ridge Dr. 78641 Leander, TX USA